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Call Centers
AlwaysOn Internet - Call Center Special
Need Technical Support Even at Night ?
Keeping business sensitivity in consideration, AlwaysOn offers “Night Support” especially for its call center customers. Our technical team is been provided along with their own vehicle and they are allowed to visit any location at any time (even at night) for emergency.

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Our Features Includes:

  • Onsite Support - Day & Night – 24Hrs
  • Remote Desktop Support – 24 Hrs
  • Application Sensitive Dedicated Bandwidth
  • Burstable Upload
  • Burstable Upload
  • Bandwidth On Demand
  • Monthly Log Report for performance evaluation

  • Choose your bandwidth stream yourselves
  • At AlwaysOn you can choose your routing stream either from BTCL or MangoCom

     

  • True Redundancy/ Emergency Switchover
  • AlwaysOn NLoS Wireless is an ideal backup solution for mission-critical data. AlwaysOn NLOS wireless solution is an attractive plug in play unit and easy to install. When a fiber outage occurs, you have the added confidence of knowing that you have true diversity via AlwaysOn NLoS wireless.

  • You need control to your internal bandwidth uses
  • AlwaysOn recommends configure a BW manager to the client’s existing server and provide a user interface to the authority so that the users access for internet bandwidth can be controlled and monitored by the client itself. The Bandwidth manager can also help AlwaysOn to provide remote support for customers

     

  • Need Technical Support even at night?
  • Keeping business sensitivity in consideration, AlwaysOn offers “Night Support” especially for its call center customers. Our technical team is been provided along with their own vehicle and they are allowed to visit any location at any time (even at night) for emergency.



  • Remote Desktop Support
  • AlwaysOn will provide “Remote Desktop Support” from office or employee residences (even at night) to attend client’s problems at once at initial stage by accessing client PC remotely.


 
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